User Guide

Complete User Guide

Last updated: 2026-03-20

A. Introduction

• Blossom School Catering is a school meal ordering application powered by Blossom Steakhouse Kitchen.
• It is used by Family/Parent users, Student users, Admin, Kitchen, and Delivery teams.
• It helps manage registration, menu viewing, ordering, billing, payment proof, delivery operations, and dish rating.

B. Registration

• Family registration is done at /schoolcatering/register/youngsters.
• One registration can create one family account and 1 to 5 linked student accounts.
• The parent sets and confirms the family password during registration.
• Each student account receives an auto-generated password.
• The Registration Successful card shows the family username/password and each student username/password.
• Keep that information safely. A screenshot is recommended.

C. Registration by Parent, Student, or Guardian/Teacher

• Registrant User can be Parent, Student, or Guardian/Teacher.
• If Guardian/Teacher is selected, teacher or guardian contact details are required.
• All registered students are still linked under one family group.

D. School Link and Delivery Link

• Every student is linked to a school during registration.
• Delivery operations depend on the student-school link.
• Admin can change the school linked to a student later from the Admin panel.

E. Log In

• Family login: /schoolcatering/family/login
• Student login: /schoolcatering/student/login
• Family and student accounts use different usernames.
• Keep usernames and passwords private.

F. View Menu

• Menu can be viewed from the app menu routes and from Family and Student modules.
• Users can review dish names, prices, and available dish types.
• Dish types may include Main, Dessert, and Drinks.

G. Order: Select, Add, Draft, Place

• Open the Order module.
• Select the service date and session.
• Select dishes and add them to the draft order.
• Review the draft carefully.
• Place the order when ready.

H. Manage and Change Order

• Orders can only be edited or deleted while policy still allows it.
• Each meal line uses one unique dish entry.
• Maximum 5 dishes can be ordered for one meal.
• If the cutoff or other block has passed, the order can no longer be changed.

I. Sessions, Meals, and Dishes

• A session is the meal service window.
• A meal is the order placed for that session on a specific date.
• A dish is an item selected into that meal.
• Current operational ordering session is LUNCH.

J. Dish Types

• Main
• Dessert
• Drinks

K. Cutoff, Blackout, and Weekend Blocks

• Cutoff stops changes after the configured daily order time.
• Blackout can block ordering or service on selected dates.
• Weekend or operational policy blocks can also stop ordering.
• These rules are enforced by the system, not by manual approval.

L. Billing, Upload Proof, and Payment

• Billing records can be reviewed inside the app.
• Users can upload payment proof for unpaid billing items.
• Admin reviews the proof and verifies or rejects it.
• Verified billing can later provide a receipt.

M. Rating Dishes

• Families and students can rate dishes after using the service.
• Ratings help the Chef improve dishes and menu quality.
• Ratings are part of product and menu improvement.

N. Other Useful Notes

• Family and student contact details must be unique where required by registration rules.
• Student email cannot be the same as parent email.
• Student phone number cannot be the same as parent phone number.
• If family, student, school, or password details are wrong, contact support or Admin.
• For Assistance Please Whatsapp +6285211710217.